Case Study: Government Emergency Intake Shelter (EIS) Response (Unaccompanied Minors)

How Wellhart Staffed 120 Healthcare Workers in 72 Hours to Care for Thousands of Displaced Children

In 2021 Wellhart acted as a subcontractor to the Federal Government, placing medical providers at an Emergency Intake Shelter (EIS) in California for 24-7 coverage.

Pursuant to the subcontract, from April to October 2021, Wellhart assigned physicians and nurse practitioners to treat thousands of unaccompanied children who had recently crossed the US/Mexican border.

Assigned providers handled both intake and care until the unaccompanied children departed the complex to be reunited with their families.

Wellhart's Responsibilities

  • Identifying providers for each position
  • Providing reference checks
  • Assigning and scheduling the requested number of medical providers
  • Managing background checks as required by the client
  • Booking all travel for providers (flights, hotels and rental cars)
  • Processing time sheets, expenses and timely payment to independent contractor providers
  • Obtaining increased insurance limits
  • Managing extensions & assignments of providers
  • Site visits periodically to engage and measure client (and all participating constituents) satisfaction and evolving needs
  • Daily/weekly contact with the client and providers
  • Rightsizing, re-staffing and demobilizing on command
  • Responding to the needs of the client 24/7
  • Immediate plan pivots at the request of the prime contractor

Wellhart Success Metrics and Deliverables

  • Project/client need period (April 2021 – October 2021)
  • Total Provider Assigned: 425+
  • Total Billed Hours: 219,000+
  • Total Shifts: 18,250+
  • Total Timesheets Processed: 4,300+
  • Total Travel Booked: 2,960+

Partner With Wellhart to Help Us With This Fulfilling Work

Wellhart is also currently staffing physicians (MDs), nurse practitioners (NPs), and dentists for several Afghan Refugee projects in private locations and at military bases across the US.

In addition to that, Wellhart is also currently staffing several alternative care (ACS) sites due to the COVID surge.

If you are interested in learning more, fill out our request for information form.